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    Known Issues

    This topic lists known issues for the Brightcove Beacon application.

    Generated apps

    Stream limitations and rapid switching between videos

    1. If a viewer switches quickly between videos it is possible the error shown here may be displayed:

      This occurs because it takes a number of seconds for the stream to be released, and if the viewer tries to watch another video before the stream is released, a stream limitation occurs and the error is displayed.

    Parental controls

    1. All content is displayed to end users (in lists, carousels, etc), but when trying to play the video the parental pin will be requested.

    Mobile web

    1. Mobile web has limited support. On devices with a width under 375px a message is displayed to install the appropriate native Brightcove Beacon app.

    Page last updated on 23 Jun 2021